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January 29, 2025
財經

星巴克Q4業績優於預期 業務轉型初見成效

星巴克(Starbucks)週二公布第一季同店銷售降幅小於市場預期,顯示這家陷入困境的咖啡連鎖品牌正逐步受益於執行長尼可(Brian Niccol)推動的業務復甦策略。

星巴克最新財報顯示,去年第四季度在剔除特殊項目後,每股獲利為0.69美元,略高於市場預期的0.67美元。全球同店銷售下降4%,優於分析師預估的4.6%跌幅。

這是新任總裁尼可上任後的第一個完整季度業績。尼可表示:「今年至關重要,我們還有許多工作要做,才能讓星巴克重回正軌」。

尼可過去曾成功帶領墨西哥捲餅連鎖品牌 Chipotle 走出低迷,他此次的目標是讓星巴克回歸美國本土的「咖啡館文化」,計畫推出更簡單的菜單、重新引入陶瓷杯、免費續杯與調味品吧,並將店內等待時間縮短至四分鐘內。

此外,他也減少了星巴克過去頻繁推出的折扣與促銷,轉而將市場行銷重點擴展至忠誠會員以外的消費者。

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