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October 5, 2021
財經

臉書旗下社交和手機應用程序故障 中斷服務六小時

電信巨頭Facebook旗下的兩款社交軟件和兩款手機即時應用程序周一(4日)出現近六小時的嚴重故障,無法使用,隨後逐漸恢復。嚴重故障和前員工爆料導致臉書股價週一暴跌近5%。

臉書和Instagram以及兩款手機即時應用程序Messenger 和WhatsApp週一出現大規模宕機,全球有超過1400萬用戶報告無法使用他們的賬戶,宕機影響了全球數10億人使用這些社交網絡。

直到當天下午美東時間5時40分,各項功能才開始陸續恢復,前後約六小時的當機時間,寫下臉書創立以來當機新紀錄。

臉書創辦人朱克柏格(Mark Zuckerberg)在美東時間晚上7時30分左右發文稱,臉書、Instagram、WhatsApp都已經全部恢復上線,並對服務受到干擾致歉,他提到,「我知道你多依賴我們的服務來跟你在乎的人連線」。

臉書工程部表示,路由器設定更動出錯,是導致該公司35億用戶將近六小時無法連線使用社群媒體和傳訊服務的根本原因。

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